Production + Shipping
Shipping will be calculated at checkout and is based on the weight of your total order.
All our shipping options come with tracking. We recommend providing an address where someone will be available to receive for the parcel between 9am-6pm Mon-Fri.
Please email us at firstname.lastname@example.org and we will organise a quote.
For all standard items we ship through Australia Post using Registered Parcel Post. For more information regarding delivery turnaround times please visit: https://auspost.com.au/business/shipping/domestic-shipping/delivery-speeds-and-coverage
* For any orders that contain furniture we will use a preferred carrier and deliver to Metro zones (only). Metro rates for furniture freight are determined by your postcode. If your item is for an address outside the metro network please email us at email@example.com and we will organise a quote.
Each ceramic mug is custom made locally. Please allow 2-3 weeks for creation plus shipping.
If your order is urgent please email firstname.lastname@example.org before ordering with your specific date to ensure we are able to deliver on time.
Atley.co does not accept returns or exchanges on custom made pieces. All sales are final.
As part of the hand making process and in some cases using clay there may be slight imperfections, size and colour variations which is all part of the beauty behind handmade products and natural materials. These characteristics will not be deemed as faulty.